Hong Kong Housing Authority
Home COMIS

COunteraprty Management Information System
Small Font Medium Font Large Font Login New User Registration Chinese
FAQ
About Us
News
Procurement
Download
FAQ
Links
Contact Us

FAQ
1.  When should I change the initial password?

COMIS will prompt you to change your initial password when you first log into the system.


Back to Top

2.  Is there any expiry date on passwords?

Passwords are only valid for 90 calender days. Afterwards, COMIS will prompt the user to change the password automatically.


Back to Top

3.  What should I do or who should I contact to reset my password if it has expired or I have forgotten the user ID/password?

The system will prompt you to change password if it has expired. If you have forgotten your user ID or password, please send an email to the COMIS system administrator (comis.sysadmin@housingauthority.gov.hk) or call our enquiry Hotline at 2129 3399.


Back to Top

4.  How long will it take to reset my password and receive a new one?

The COMIS system administrator will issue the new password to you within 5 working days.


Back to Top