Hong Kong Housing Authority
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COunteraprty Management Information System
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FAQ
1.  What should I do if I am disconnected from COMIS accidentally without proper logout from the system?

Please wait 30 minutes and then log in again. If you disconnect without logout, COMIS will consider you as still logged in. As COMIS does not permit a user to have multiple login, you will not be able to log in immediately, but COMIS will automatically log out for you after 30 minutes.

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2.  What should I do if I encounter 'JavaScript error'?

When JavaScript error is encountered, please log out from COMIS and then log in again to retry the operation. If the problem persists, please send an email to the system administrator (comis.sysadmin@housingauthority.gov.hk).

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